Setup Outlook via the Internet

Using Outlook via the Internet

If you are using Microsoft® Office Outlook® 2003, you can connect to the
computer running Windows® Small Business Server through the Internet using the
feature called RPC over HTTP. This means you can remotely access your server
e-mail account from the Internet when you are working outside your
organization’s firewall. You do not need security-related hardware or software
(such as smart cards or security tokens), and you do not have to establish a
virtual private network (VPN) connection to the server.

Comparing RPC over HTTP and Outlook Web Access

When using RPC over HTTP to access your mailbox, you get the full
functionality of Outlook 2003. For example, you can work offline, use Microsoft
Office Word 2003 as your e-mail editor, and easily organize your mailbox.

To use Outlook via the Internet

Ensure that the following requirements have been met on the client
computer:

Verify that the computer is running Microsoft Windows XP Service Pack 1 or
later

  • Click Start, right-click My Computer, and then click
    Properties.
    The version of the operating system and service pack is
    displayed under System. If you do not see a service pack version, there
    is no service pack installed.

Verify that Windows update Q331320 is installed on the computer (not
required if you are running Windows XP Service Pack 2 or later)

  1. Click Start, click Control Panel, and then open Add or
    Remove Programs
    .
  2. Under Currently installed programs, search for the item Windows XP
    Hotfix (SP2) Q331320
    .
  3. If the item is not present, go to the Microsoft Web site
    (http://go.microsoft.com/fwlink/?LinkId=18651) and follow the instructions to
    download and install it.

Verify that the computer is running Outlook 2003 or later

  1. Open Outlook.
  2. Click the Help menu, and then click About Microsoft Office
    Outlook
    . The version number appears at the top of the box.

Verify that the computer trusts the certificate used by the server

  1. Open Internet Explorer, and then in the address bar type:

    https://host.yourdomain.com/remote

    • If the certificate is trusted, a certificate warning does not appear. In
      this case, continue with step 1 under Ensure that you have an Outlook profile
      configured for the server
      .
    • If the certificate is not trusted, a warning appears. Click View
      Certificate
      , click Install Certificate, and then follow the
      instructions.

Ensure that you have an Outlook profile configured for the server

  1. Click Start, and then click Control Panel.

    • If you are viewing Control Panel in the default Category view, switch to
      Classic view, and then double-click Mail.
    • If you are viewing Control Panel in Classic view, double-click Mail.
  2. In the Mail Setup dialog box, click Show Profiles. If your
    profile appears in the list, select your profile, click Properties, click
    E-mail Accounts, select View or change existing e-mail accounts,
    and then click Next. If your profile does not appear, open Outlook and
    follow the instructions to create a profile before proceeding.

    • If Microsoft Exchange Server does not appear in the list, the existing
      profile is not associated with a Microsoft Exchange Server e-mail account. Click
      Cancel, and then click Close. Continue with step 3 to add a
      profile.
    • If there is an existing Microsoft Exchange Server profile, continue with
      step 3 under Configure the computer for RPC over HTTP.
  3. Click Add. The New Profile dialog box appears.
  4. In the Profile Name box, type a name for the new profile, and then
    click OK. The E-mail Accounts dialog box appears.
  5. Under E-mail, select Add a new e-mail account, and then click
    Next. The Server Type dialog box appears.
  6. Click Microsoft Exchange Server, and then click Next.
  7. Continue with step 4 under Configure the computer for RPC over HTTP.

Configure the computer for RPC over HTTP

  1. Click Start, and then click Control Panel.

    • If you are viewing Control Panel in the default Category view, switch to
      Classic view, and then double-click Mail.
    • If you are viewing Control Panel in Classic view, double-click Mail.
  2. In the Mail Setup dialog box, click E-mail accounts, click
    View or change existing e-mail accounts, and then click Next.
  3. In the E-mail accounts dialog box, click Microsoft Exchange
    Server
    , and then click Change.
  4. In the Microsoft Exchange Server box, type the local name of the
    Exchange server:

    mailserver.yourdomain.local

  5. In the User Name box, type the user name that you use to log on to
    the Remote Web Workplace. Do not click Check Name.
  6. In the Exchange Server settings page, click More Settings.
  7. On the Connection tab, under Exchange over the Internet,
    select Connect to my Exchange mailbox using HTTP, and then click
    Exchange Proxy Settings. The Exchange Proxy Settings dialog box
    appears.
  8. Under Use this URL to connect to my proxy server for Exchange, type
    the following URL:

    sbs.worldsynergy.com

  9. Select Connect using SSL only, and then select Mutually
    authenticate the session when connecting with SSL
    .
  10. In the Principal name for proxy server box, type the following text:

    msstd:host.yourdomain.com

  11. Select On slow networks, connect using HTTP first, then connect using
    TCP/IP
    .
  12. Under Proxy authentication settings, select Basic
    Authentication
    .
  13. Click OK, and then click OK again. Click Next, and then
    click Finish. Click Close.
  14. In the Mail dialog box, if Always use this profile is
    selected, choose the newly configured profile.
  15. Open Outlook and type your Windows Small Business Server user name (in the
    format WS\user name) and password. You can now work with your Outlook
    mailbox.