Category Archives: Terminal Services

World Synergy Joins the Ranks of the Top 501 MSPs in the World

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Today, we are thrilled to recognize our outstanding Technology Team. Essentially, the technology team mans the World Synergy Help Desk, assisting business owners day and night with everything from Onsite Network Administration and Cloud Computing to Hosted Exchange and Local Backup & Disaster Recovery Services.

Thanks to all of their hard work and dedication, World Synergy has landed on Nine Lives Media’s MSPmentor Top 501 Managed Services Providers List. The MSPmentor 501 is a global ranking of the world’s top 501 managed services providers. It builds upon our former MSPmentor 100 global list, published annually from 2008 through 2012.

We are pretty darn proud of our Technology Team for helping World Synergy gain worldwide recognition!

Want to get to know our Technology Team better? Learn more about the Managed IT Solutions they can offer.

 

Remote Desktop fails – mstsc.exe not connecting

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OK, came across an issue today that is not well documented related to mstsc.exe not functioning properly. The user was trying to connect to a Windows Server 2003 Terminal Server using RDP 6.1 from an XP SP3 machine. The following error was in the event log:

“Event ID: 1000 Faulting application mstsc.exe, version 6.0.6001.1800″

After digging a bit more I noted that the machine had just been updated with XP SP3. The user had downloaded all updates but chose not to install .net 3.5 SP1 – (download from here Microsoft .NET 3.5 Framework Service Pack 1)

So, after a long download, install, and reboot problem solved.