How to Evolve Your Customers' Buying Experience

2020 was the year of change, especially in customer behavior with a whopping 44% increase in online shopping since the previous year. Initially born out of necessity because of the pandemic, this trend has continued even as restrictions have eased. As a result, this behavior have evolved into the “new normal”. In this webinar, we explain how your business can adapt to these changes in buyer behavior and stay relevant in an ever-shifting business climate.

Discover how the right ecommerce platform can elevate your business, provide best-in-class customer experience, and how one manufacturing/distribution company uses ecommerce to grow and thrive.

Special Guests:

  • Traci Ward from Kurtz Bros., Inc. shares her firsthand insight on how they evolved their online business.
  • Chelsea Ciaredelli from BigCommerce expands on how their platform can help transform your customers’ online buying experience.

Guest Speakers

Tracy Ward

Tracy Ward
Marketing Coordinator
Kurtz Bros., Inc.

Chelsea Ciardelli

Chelsea Ciaredelli
Senior Strategic Business Development Manager
BigCommerce

Moderator

Steve Krisfalusy World Synergy

Steve Krisfalusy,
Strategic Growth Analyst
World Synergy